Terms of service

Last updated 18 October 2026

These terms are an agreement between you and [Company legal name] (“Minnya”, “we”, “us”). They cover the Minnya app at app.minnya.com, the pages we host at app.minnya.com and on sellers’ own domains, and minnya.com. By creating an account or buying through a Minnya page you accept them. Our privacy policy and acceptable use policy are part of these terms.

1. What Minnya is

Minnya lets people (“sellers”) build a link-in-bio page from blocks, list products and services, take payments through their own payment accounts and manage orders. Minnya is not a marketplace and is not the seller of anything listed on a Minnya page. A sale is a contract between the seller and the buyer.

2. Your account

• You must be at least 18 and able to enter into contracts.
• Give accurate details and keep your sign-in secure. You’re responsible for activity in your account.
• One person or business may run up to the number of sites their plan allows.

3. Selling on Minnya

If you sell through Minnya, you are responsible for:

• what you sell, how you describe it and the prices you set, including any VAT or other taxes;
• delivering what you sold, and your delivery, returns and refund policies;
• the consumer law that applies to you — in the UK this includes buyers’ right to cancel most online purchases within 14 days, with exceptions such as perishable or personalised goods;
• having any licence, registration or insurance your products or services need (for example food hygiene registration for home bakers);
• answering buyers and handling complaints, refunds and disputes.

Minnya provides policy templates as a starting point. They are not legal advice; check them for your business.

4. Payments and payouts

Card payments are processed by Stripe into a Stripe account in your name; PayPal payments go to your own PayPal account. To take payments you agree to the Stripe Connected Account Agreement or PayPal’s user agreement, as relevant. Stripe and PayPal may ask for identity and business details, hold payouts or close accounts under their own terms.

• Minnya does not hold your money and charges no transaction fee on any plan.
• Your payment provider’s processing fees are deducted by them.
• Refunds come from your payment account. Disputes and chargebacks are handled under your provider’s terms.
• PayPal.me payments happen outside Minnya; you confirm each one yourself.

5. Plans and billing

Minnya Free costs nothing. Pro and Studio are subscriptions billed monthly or yearly through Stripe, in pounds, euros or US dollars depending on your region. Subscriptions renew until you cancel. Cancelling takes effect at the end of the period you’ve paid for; we don’t refund part periods except where the law requires. If your plan ends, your page stays online on Free and features that need a paid plan stop until you upgrade again. Plan limits and prices are shown on our pricing and in the app; we’ll give at least 30 days’ notice of a price change.

6. The AI helper

The AI helper drafts pages, product copy, rewrites and image descriptions from what you give it. Drafts can be wrong. Check everything before you publish; you are responsible for what appears on your page. Each plan includes a monthly number of AI uses; a use is counted only when a result is delivered.

7. Your content

You keep ownership of your content. You give us a worldwide, non-exclusive licence to host, copy, display and adapt it as needed to run Minnya: publishing your page, generating previews, structured data and the machine-readable copies of your page, and showing it in the showcase if you switch that on. The licence ends when you delete the content or your account, except for copies we must keep by law.

You confirm you have the rights to everything you upload, including photos, logos and files you sell.

8. Buying from a Minnya page

If you buy through a Minnya page your contract is with the seller, whose name and contact details appear on the page and in your order email. Contact the seller first about any problem with an order. You can leave one honest review per paid order. If you think a page breaks our rules, report it.

9. Rules and enforcement

Everyone must follow the acceptable use policy. We may remove content, hide a page or suspend an account that breaks these terms or the law, or that puts buyers at risk. Where we can, we tell you why and give you a chance to fix it. You can ask us to review a decision by replying to our email.

10. Availability and changes

We work to keep Minnya available but can’t promise it will be uninterrupted. We may change or stop features; if a change materially reduces what you pay for, you can cancel and we’ll refund the unused part of your subscription.

11. Liability

Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or any other liability that can’t be limited by law. We are not responsible for the products or services sellers provide, for payment providers’ decisions, or for losses we couldn’t reasonably foresee. For business users, our total liability in any 12 months is limited to the greater of £100 and the fees you paid us in that period. If you buy as a consumer, you have legal rights these terms don’t affect.

12. Ending your use

You can delete your account at any time from Settings → Account. Your pages go offline straight away and we delete your data as described in the privacy policy. Your Stripe or PayPal account stays yours. We may close accounts that seriously or repeatedly break these terms.

13. Changes and law

We may update these terms and will tell account holders of material changes at least 30 days ahead by email. These terms are governed by the law of England and Wales; if you’re a consumer elsewhere in the UK you may also bring claims in your local courts.

14. Contact

[Company legal name], [registered address]. Email hello@minnya.com.